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Citation Share
Citation share is the share of tracked AI answers that cite a given brand, page, or domain.
Citation share is usually measured across a defined prompt panel and time period. It helps compare which sources AI answers rely on for a market, topic, or competitor set. Because AI answers can vary, citation share should be treated as a directional visibility metric rather than an exact ranking.
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Citation Source Placement
Citation source placement is earning accurate mentions on pages that AI or search systems may cite.
This work focuses on legitimate third-party sources such as directories, trade profiles, local lists, partner pages, and industry resources. The goal is to make the business easier to corroborate outside its own website. It should be pursued as reputation and information quality work, not as spammy link placement.
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Conversion Rate Optimization (CRO)
CRO is the practice of improving the percentage of visitors who take a desired action.
Conversion Rate Optimization studies how visitors move from page view to call, form fill, booking, quote request, or showroom appointment. For cabinet businesses, CRO can involve clearer calls to action, faster pages, proof of work, stronger forms, appointment links, and better mobile layouts. CRO should be tested against qualified outcomes, not just clicks.
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Cost Per Booked Appointment
Cost per booked appointment is acquisition spend divided by scheduled appointments.
This metric is often more useful than cost per lead for cabinet showrooms because it measures a real next step. It can be calculated by campaign, channel, or market if booking data is tracked cleanly. Businesses should also monitor kept appointments, close rate, and project value to avoid optimizing for low-quality bookings.
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Cost Per Lead (CPL)
CPL is the average amount spent to generate one lead.
Cost Per Lead is calculated by dividing campaign spend by the number of leads generated. It is a simple metric, but it can be misleading when lead quality varies across channels. Cabinet businesses should compare CPL with booked appointments, close rate, and eventual project value.
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Crawlability
Crawlability is how easily search and AI crawlers can access and read a site's pages.
A crawlable site allows important pages to be reached, loaded, and interpreted by search systems. Common barriers include accidental robots.txt blocks, noindex tags, broken links, heavy JavaScript issues, duplicate URLs, and missing internal links. Crawlability is a technical foundation for SEO and AI visibility.
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Customer Acquisition Cost (CAC)
CAC is the average sales and marketing cost required to acquire one new customer.
Customer Acquisition Cost is calculated by dividing acquisition-related spend by the number of new customers gained in the same period. The cost can include ad spend, agency fees, software, sales labor, creative work, and promotional costs. CAC is more useful than cost per lead because it measures customers, not inquiries.